Insights

Practical thinking on AI that works.

Lessons from real delivery on AI adoption, governance, operations and winning work.

  • AI adoption
  • Governance and the EU AI Act
  • Operations
  • Winning work
  • Product notes

Product notes

Your organisation's knowledge is its best AI asset

AI is only as good as what it knows about you. The organisations that capture their documents, evidence and know-how in one governed place get better answers from every AI tool they add.

5 October 2026 · 5 min read

AI adoption

Building AI on Microsoft 365 without creating a new risk

The safest place to build AI is inside the platform you already govern. Use your existing identity, permissions and data rules, and AI on Microsoft 365 adds capability without adding a new silo.

30 September 2026 · 6 min read

Winning work

Why evaluators mark you down: lessons from European tenders

Evaluators mark you down for three reasons: they cannot find the evidence, the answer does not address the question asked, or the claim is generic. Write to the scoring method and prove every statement.

23 September 2026 · 7 min read

Operations

Five places AI pays off first in public-sector organisations

In public-sector organisations AI pays off first where work is repetitive, document-heavy and already governed by clear rules: knowledge search, evaluation, drafting, demand forecasting and compliance reporting.

16 September 2026 · 6 min read

Governance and the EU AI Act

The EU AI Act in plain English: what it means for your organisation

The EU AI Act sorts AI systems by risk, and most business uses of AI fall into the lighter categories. What it asks of you is proportionate: know what you use, classify it, keep a human in charge and keep records.

9 September 2026 · 7 min read

AI adoption

Why most AI pilots never reach production, and how to fix it

Most AI pilots stall because they are built to prove a technology works, not to deliver an outcome for a named team. Fix that at the start, with an owner, a measure and a route to production, and the pilot has somewhere to go.

2 September 2026 · 6 min read

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